Contact

We love hearing from you, whether you have a question about an order, want to dream up a bespoke piece, or just want to say hello.

We read every message and will be in touch within 2 business days. xo, Kate and Grace

What you can reach out about

Bespoke and custom requests Have something specific in mind? Send us your vision, including the item, desired embroidery, colors, and timeline, and we will let you know if we can bring it to life.

Questions before you order Not sure which monogram style suits your gift, or whether your timeline works for our 4 to 6 week production window? We are happy to help you think through it before you place the order.

Order updates and proofs Need to check on the status of an order, request a proof, or update a detail? Reach out and we will get you sorted.

Wholesale, press, and partnerships For trade inquiries, collaborations, or anything else, we would love to hear from you.

Before you write

A few of the questions we hear most often are already answered on our How It Works page, including details on proofs, thread colors, fulfillment timing, and returns. The Monogram Guide covers letter ordering and traditions if you are piecing together a monogram on your own.

Where we are

Maison Renaud is based in Little Rock, Arkansas. Local pickup is available at checkout for Little Rock residents.